Privacy Policy

Introduction

proximanteriva.top Ltd ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website proximanteriva.top or use our services.

We are the data controller for the purposes of the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Data Collection

We collect and process the following types of personal data:

• Contact Information: Name, email address, phone number, and business address when you contact us or request our services
• Business Information: Restaurant name, size, type, and operational details relevant to our services
• Communication Data: Records of correspondence and communications with us
• Website Usage Data: IP address, browser type, pages visited, time spent on pages, and other analytics data
• Cookie Data: Information collected through cookies and similar tracking technologies

The data we collect helps us provide personalised services and improve your experience with proximanteriva.top.

How We Use Your Information

We use your personal data for the following purposes:

• To provide our restaurant supplier contract negotiation services
• To respond to your inquiries and communicate with you
• To process and fulfil service requests
• To improve our website and services
• To send relevant business communications (with your consent)
• To comply with legal obligations
• To protect our legitimate business interests

How we use your data depends on the legal basis for processing, including contract performance, legitimate interests, and your consent.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about our use of cookies, please see our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data in the following circumstances:

• With service providers who assist us in operating our website and delivering services
• When required by law or to comply with legal proceedings
• To protect our rights, property, or safety, or that of others
• In connection with a business merger, acquisition, or sale of assets

All third-party service providers are required to maintain appropriate security measures and use your data only as instructed.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Contact inquiries: 3 years from last contact
• Client service records: 7 years after service completion
• Website analytics data: 26 months
• Marketing communications: Until you unsubscribe

Data retention periods may vary based on legal requirements and business needs.

Your Rights

Under GDPR and applicable data protection laws, you have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data in certain circumstances
• Restriction: Request limitation of processing in specific situations
• Portability: Request transfer of your data to another service provider
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for processing where applicable

To exercise your rights, please contact us using the information provided below.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Staff training on data protection practices

Whilst we strive to protect your personal data, no method of transmission over the internet is completely secure.

International Data Transfers

As we operate within the European Union, your personal data is primarily processed within the EU. If we transfer data outside the EU, we ensure appropriate safeguards are in place, such as:

• European Commission adequacy decisions
• Standard Contractual Clauses
• Binding Corporate Rules
• Other appropriate safeguards as required by law

Children's Privacy

Our services are not directed at children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "last updated" date.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out to us:

You also have the right to lodge a complaint with the Irish Data Protection Commission if you believe we have not handled your personal data in accordance with applicable law.

Governing Law

This Privacy Policy is governed by Irish law and the General Data Protection Regulation (GDPR). Any disputes arising from this Privacy Policy will be subject to the jurisdiction of the Irish courts.